AuthorJosh Fischer

How Lincoln Electric is winning the digital marketing game

This is a case study of how a manufacturing company, Lincoln Electric, captured my attention and has kept me engaged for several years through many tactics including on-going email marketing newsletters, YouTube videos and other digital marketing strategies.

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Let’s stop thinking about CRMs and start thinking about Customer Relationships

If you are a business professional, then you’ve heard the acronym CRM. Everyone knows it stands for Customer Relationship Management. Everyone is aware that it represents software that is used to store information about customers. Their addresses, phone number(s), email addresses, and perhaps some background information including how the customer was met and what they are interested in buying. If you have a great sales team then your CRM even includes details about the customers personal life like their spouse’s name, their favorite vacation spot or if they enjoy any particular sports.

However, let’s not forget what “Customer Relationship Management” truly means. It means, build and maintain outstanding personal relationships with your customers. Get to know them. Know them personally and build confidence and trust in your relationship. When they feel pain, feel the pain with them. When they feel rushed, feel rushed with them.

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Shooting Great Product Photos for your eCommerce Business

Great photos sell more products! Your product photos are crucial to your success when selling products online using your own eCommerce site. Customers expect to find high quality, high resolution images of your products from varying angles and perspectives, highlighting details and features. Images are powerful; we remember what we see more than what we read. Here are my top eight (8) insights — and TWO bonus pro tips — for shooting great product photography.

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Free Graphic Design Software – Canva

When you’re bootstrapping a startup, managing a blog or marketing your brand it’s difficult and expensive to hire a designer every time you need incredibly designed digital assets. So how do you get great design assets without hiring someone? Well, you have 2 options. You could learn how to design well then drop a bunch of money some Adobe software (not likely a good option), or you could use a free graphic design software system like Canva.

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